How to Fix if AOL Mail Freezes up frequently

AOL, an Internet service provider, lets you connect to the Internet and browse any of the sites via the browser. The company also provides the AOL email service with its AOL Mail account that you can use to send/receive email messages to each other. However, if your email account freezes up while you are trying to access it, it may become necessary to fix the issue to get the uninterrupted email service. At such time, you can contact the AOL customer service phone number to know the troubleshooting guide to resolve the error.


AOL Mail

The webmail service of AOL lets you check your emails by opening up the browser and visiting the AOL homepage. As it’s a browser-based service, your AOL email account can freeze due to the incompatibility or other issues with the browser program. Troubleshooting the problem will vary depending on the kind of browser you have. However, if changing the configurations of your browser doesn’t work, you can reset the email or connect to the email web page by the AOL Mail Basic.

Basic Browser Troubleshooting

Upgrade and run your antivirus program on the system. If the viruses or malware infects your system, it can be the reason of your web browser and email to freeze up. Additionally, clear your web browser’s cache, cookies, history, to free up memory and let the program to respond well. If you are using the browser like Firefox or IE, turn off the browser add-ons to check if these are causing the incompatibility with the AOL Mail.

Reset AOL Inbox

If you ensure that your browser is not having the problem, or if you are still unable to access your emails even if adjusting the browser’s settings, you can reset the configuration of your AOL mailbox. Click the ‘Help’ link and choose the ‘AOL Mail System Summary. ’ Now, click the ‘Reset’ beside the ‘Mailbox State.’ Sign out your AOL account and then login back to check the changes.

Use AOL Mail Basic

AOL also offers a basic page that lets you log into your AOL email account without additional scripts or applications that may cause the web browser to freeze. Open up your web browser and go to the basic page of AOL to access your email account. If asked, enter your username and password to sign in your account. It also includes the entire basic features of your AOL Mail page, yet it’s easy to load on the system. However, if you are still not able to access your AOL account, call at the AOL customer support number and get the exact solution of your mailing issues.


6 Handy Steps to Connect your AOL Email Account to Outlook

Connect your AOL Email Account to Outlook

If your business life needs regular traveling, linking your AOL email account to Microsoft Outlook lets you check your AOL emails from your desktop directly without needing to visit the AOL website. You can even send emails from your AOL account when using Outlook and manage all messages in one place without keeping them distinct and organized. The emails will be stored on the AOL server, thus you can retrieve them by accessing on another computer whenever you need.

For all that, you just need to add your email account in Outlook, the process only takes a few moments to complete the setup. However, if you have any query, contact directly to the AOL customer service for quick resolution. Take a look at the steps for adding your AOL email account to Outlook successfully.

Steps to Add AOL Email Account to Outlook

  1. Click on the ‘File’ section, followed by the ‘Add Account’ option.
  2. Select the check box ‘Manual Setup or Additional Server Types’, and then choose the ‘POP or IMAP’ settings from the listed options and click the ‘Next’.
  3. Type your complete name and the address of AOL email account. In the Server Information, choose the specific Account Type you need to add. Microsoft endorses IMAP as it stores your emails on the server as opposite to the personal computer, letting you access them on your PC.
  4. Enter the ‘’ in the box related to the Incoming Mail Server. In the same way, enter the ‘’ in the box related to the Outgoing Mail Server. Enter your complete AOL email address and password in the login information tab, and then click the ‘Next’.
  5. Now, click the ‘More Settings’ button. In the ‘Outgoing Server’ tab, choose the check box ‘My server requires additional authentication’, and then click the ‘Advanced’ option and enter the ‘587’ as the SMTP port. Here, you can leave the POP port as the default selection or choose the ‘SSL’ for advanced encryption.
  6. Later, ensure that the ‘Test Account Settings’ box is selected, and then click the ‘Next’ button. The instructions wizard will confirm that your account is working properly and allow you to know if the details you have provided are acceptable.

Now, when you open the Outlook, it starts to download copies of the email messages already in your AOL email account. However, if you still had any confusion, or you unable to connect your account to the Outlook, you should prefer to take the technical assistance of email professionals by dialing the AOL customer service phone number, you will definitely be able to access your account on the IMAP server of AOL.