No doubt, the Brother IntelliFAX 4100 all-in-one is a laser fax machine that can perform multiple jobs, such as printing, copying and faxing. Although this model is no longer available in the market, if you’re still using this 4100 machine and facing any problems, you can diagnose and fix the issues by following some simple troubleshooting solutions. On that condition, you can brother customer support number for immediate technical assistance.
Fix 1 – In the case of the error message that appears on the screen of the machine that states ‘Change Drum Soon,’ then you can resolve the error by resetting the drum counter. To do so, access the front lid of the machine and press the ‘Clear’ button, and then the ‘1’ to reset the counter.
Fix 2 – If the error that says ‘Check Paper’ keeps appearing on the screen, see the paper feeding tray to ensure that the paper is loaded correctly or that tray is not clear. Tug out the paper tray on the front of the device and ensure that the pages aren’t stuck or wrinkled. Fill the tray if it is vacant.
Fix 3 – If there is a frequent paper jam, check that you have not overloaded the paper feeding tray. It is also recommended that you should never place the sheets of paper more than 250 in the paper feeding tray.
Fix 4 – Check that the telephone line is firmly connected to your fax machine if it’s not ringing when you send a fax, or there is a no ring during the fax delivering process.
Step 5 – If there is an ‘Out of memory’ error when printing the document, decrease the print resolution. To do so, click the ‘File’ tab, and then the ‘Print’ option, followed by the ‘Print Options’ sub-menu in your Word document you’re trying to print. Later on, you can try to print your document again.
Step 6 – If you’re often facing the ‘Paper Jam’ error, then you have to clear up the jammed paper. Open the cover of your printer and gradually tug the stuck pages to the front of your fax machine. Close the lid and hit the ‘Exit’ or ‘stop’ button. After that, you can try printing, copying or faxing your documents again.
If the error message is still not removed after performing the above-given solutions, you can restart your fax machine by turning it off and removing the electrical cable as well. After a few seconds, you can make the connection back and reboot your Brother IntelliFAX 4100. If you don’t know how to solve major Brother Printer issues, you can also try the workarounds as mentioned above to fix several problems.